The Importance of Employee Satisfaction Surveys

There are many advantages for getting feedback from employees. However it’s done, feedback is necessary for guiding a small business toward its goals.

Research shows that satisfied, motivated employees will create higher customer satisfaction and in turn positively influence organizational performance.

Regular pulse checks of employee satisfaction and engagement are critical.

If you make employees feel as if their opinions matter, you will aid in boosting their productivity. When employees get to safely share their appraisals, they feel valued. Contributing to your workplace gives an employee a sense of ownership and responsibility.

Similarly, employee surveys help employers measure and understand their employees’ attitude, feedback, motivation, and satisfaction. And you’ll discover if the company’s objectives are clearly represented by managers.

Managers who contribute or cause actively disengaged employees are said to cost the US an estimated $450-550billion per year.

Employee feedback and ideas are an invaluable resource to help you understand the current dynamics of the workplace and also identify training requirements or learning activities. Measuring employee engagement with regular polls helps you spot potential issues early and take action.

Here are 4 tips to a successful employee survey

1. Keep it confidential!!
2. Don’t ask questions if you are not prepared to address the responses
3. Give feedback to the employees
4. Feedback to respondents within a reasonable time-frame

By using the information gathered to implement positive change you can encourage and promote the enthusiasm of your employees for any future survey participation.